Privacy / Personal Information Protection
Privacy Policy
This policy explains how tomoni handles and protects personal information received through this website and our services.
Privacy Policy
tomoni ("we," "us," or "our") complies with Japan’s Act on the Protection of Personal Information, applicable guidelines, and other related laws and regulations when handling personal information we obtain.
Security Management
We implement appropriate organizational, physical, personnel, and technical measures to prevent leakage, loss, damage, or other improper handling of personal information.
Collection, Use, and Provision of Personal Information
Collection
We may collect personal information from users to the extent necessary to operate and provide information through this website.
Purposes of use
Unless permitted by law or with the individual’s consent, we use collected personal information only as necessary for the following purposes:
- Operating, maintaining, and managing this website
- Providing and introducing our services through this website
- Conducting surveys to improve the quality of this website and our services
Provision to third parties
Except where permitted by law, we do not provide personal information obtained with an individual’s consent to a third party without prior consent. Requests for disclosure, correction, addition, deletion, or notification of purpose of use will be handled in accordance with applicable laws.
Changes to the Purposes of Use
In principle, we will not change a specified purpose of use without prior consent. We may, however, change it after announcing the revised purpose when the change is reasonably related to the original purpose.
Third-party Processing
When all or part of the handling of personal information is entrusted to a third party, we carefully assess the party’s suitability and provide necessary and appropriate supervision to ensure secure management.
Continuous Improvement
We regularly review our handling of personal information, management systems, and related initiatives, and continuously improve them.
Disposal of Personal Information
When personal information is no longer required for its stated purpose, we delete or dispose of it using necessary and appropriate methods to prevent external leakage, within the scope required for business operations.
Contact for Inquiries and Complaints
For inquiries or complaints regarding our handling of personal information, please contact us using the information below.